PRIVACY POLICY FOR SMS CUSTOMER SUPPORT
Effective Date: 6/19/2025
Company: OT BREAKS
Website: otbreaks.rip

  1. INFORMATION WE COLLECT
    We collect the following information when you contact us via SMS:

  • Your mobile phone number

  • Your name (if provided)

  • The content of your message(s)

  1. HOW WE USE YOUR INFORMATION
    Your information is used only to:

  • Respond to support inquiries

  • Provide service updates

  • Improve our customer service experience

We do not send marketing messages unless you have opted in separately.

  1. MESSAGE FREQUENCY & RATES
    Message frequency depends on the nature of your support inquiry.
    Standard message and data rates may apply based on your mobile carrier.

  2. DATA SECURITY
    We take reasonable steps to protect your information. Only authorized personnel have access to it.

  3. INFORMATION SHARING
    We do not sell or share your phone number or message content with third parties for marketing.
    We may use secure third-party services (e.g., SMS delivery platforms) to send messages, and they must follow strict privacy guidelines.

  4. OPT-OUT
    To stop receiving SMS messages, reply STOP at any time.
    Reply HELP for more information.

  5. POLICY CHANGES
    We may update this Privacy Policy from time to time. Updates will be posted at [otbreaks.rip/privacy-policy].

  6. Contact Us
    OTBREAKS
    Email: ONTOPPSSD@GMAIL.COM
    Phone: 833-385-5474
    Address: 4849 RONSON COURT #104 SAN DIEGO CALIFORNIA 92111